Refund Policy

At Alix Fine Arts, we strive to ensure your satisfaction with every purchase. If you are not entirely happy with your order, we’re here to help.

Returns

30-Day Return Policy:

You have 30 days from the date of purchase to return an item for a refund.

Conditions for Returns:

To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received.

Proof of Purchase:

Please retain your receipt or order confirmation as proof of purchase when initiating a return.

Refunds

Processing Time:

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Refunds are typically processed within 5 business days.

Method of Refund:

Refunds will be issued to the original method of payment. If the original payment method is unavailable, the refund will be processed through an alternative method.

Exchanges

Defective or Damaged Items:

If you receive a defective or damaged item, please contact us immediately. We will replace the item at no additional cost.

Contact Us:

If you have any questions about our refund policy, please contact us at [email protected].

Note: Customized or personalized items may not be eligible for return unless there is a manufacturing defect.

Changes to Refund Policy:

We reserve the right to modify our refund policy at any time. Please review this page periodically for any updates.

Thank you for choosing Alix Fine Arts. Your satisfaction is our priority.

Refund policy